Glen is the founder and President of Harbor Research and has been responsible for managing Harbor and all of its consulting and research activities since its inception. Glen has worked with a very broad range of leading technology innovators, product OEMs and service providers assisting them with strategy and market development for new smart product, systems and services opportunities. He has participated in pioneering research and consulting work in the Smart Buildings, Healthcare, Retail, Transportation, Energy and Industrial arenas helping clients to determine the scale and structure of emerging opportunities, competitive positioning and design of new business models. Glen believes that by bringing together a unique combination of domain knowledge, facilitation processes and an extended community of partners and expertise, Harbor enables its clients to discover, design and develop unique smart systems and services offerings.
Glen co-authored the pioneering article “Four Strategies For The Age Of Smart Services,” Harvard Business Review, October 2005 and has also authored thought leading articles for a wide range of publications including, The Economist and The Wall Street Journal as well as being a frequent speaker in industry forums.